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Both anthology and reference, The Quality Yearbook combines original and reprinted articles to discuss current thoughts, ideas, and practices in the field of quality management. With a new section on E-commerce, additional material on Six Sigma, and an updated reference section that includes coverage of recent quality award winners and latest sources of information on quality-related topics, this latest edition supplies perspective on where quali...
By James W. Cortada
Series: Quality Yearbook
Hardcover: 807 pages
Publisher: McGraw-Hill (December 15, 2000)
Language: English
ISBN-10: 0071365060
ISBN-13: 978-0071365062
Product Dimensions: 7.5 x 2.2 x 9.2 inches
Amazon Rank: 8427257
Format: PDF ePub TXT book
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